Macbook A1502 - samoistne restarty
#1
Napisano 01 kwietnia 2020 - 14:43
#2
Napisano 01 kwietnia 2020 - 15:20
Przeskanuj lapka programem ETRECHECK https://www.etrecheck.com/ i wrzuć tutaj wyniki.
MacPro3,1-2 x Q.Core 2.8GHz/RAM-32GB/SSD480GB/R9-380-2GB/El Capitan---MBP-MID2009-2.66GHz/RAM-8GB/SSD240GB-El Capitan/128GB-Windows10/9400M+9600M GT
iPhone 11 128GB
#3
Napisano 02 kwietnia 2020 - 15:34
EtreCheck version: 5.5.3 (5102)
Report generated: 2020-04-02 16:31:16
Download EtreCheck from https://etrecheck.com
Runtime: 2:25
Performance: Excellent
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is restarting
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
Limited drive access - More information may be available with Full Drive Access.
Kernel extensions present - This machine has kernel extensions that may not work in the future.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2,9 GHz Intel Core i5 (i5-5287U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867
BANK 1/DIMM0 - 4 GB DDR3 1867
Battery: Health = Normal - Cycle count = 211
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD (built-in) 2560 x 1600
Drives:
disk0 - APPLE SSD SM0512G 500.28 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 440.00 GB
disk1 [APFS Virtual drive] 440.00 GB (Shared by 4 volumes)
disk1s1 - M*******h (APFS) (Shared - 265.96 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
disk0s3 - B******P (MS-DOS FAT12) 60.07 GB (24.78 GB used)
disk2 - WD My Passport 25E1 1.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - T*************************o (Journaled HFS+) 999.69 GB (368.88 GB used)
Mounted Volumes:
disk0s3 - B******P
60.07 GB (24.78 GB used, 35.29 GB free)
MS-DOS FAT12
Mount point: /Volumes/B******P
disk1s1 - M*******h
440.00 GB (Shared - 265.96 GB used, 176.37 GB available, 171.18 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM]
440.00 GB (Shared - 2.15 GB used, 171.18 GB free)
APFS
Mount point: /private/var/vm
disk2s2 - T*************************o
999.69 GB (368.88 GB used, 630.81 GB free)
Journaled HFS+
Mount point: /Volumes/T*************************o
Network:
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.6 (18G4032)
Time since boot: About a day
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus software: Apple
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
Details: Exact match found in the whitelist - probably OK
Apps: 5
32-bit Applications:
3 32-bit apps
Kernel Extensions:
/Library/Extensions
SMARTBoard.kext (SMART Technologies ULC, 1.0.0.0 - SDK 10.11)
System Launch Agents:
[Not Loaded] 16 Apple tasks
[Loaded] 163 Apple tasks
[Running] 121 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 176 Apple tasks
[Running] 122 Apple tasks
[Other] One Apple task
Launch Agents:
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-02-10)
[Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-02-27)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-03-19)
[Running] com.smarttech.SBWDKServiceSigned.plist (SMART Technologies ULC - installed 2019-12-09)
[Not Loaded] com.smarttech.boardservice.login.plist (SMART Technologies ULC - installed 2019-12-09)
[Running] com.smarttech.boardservice.plist (SMART Technologies ULC - installed 2019-12-09)
[Not Loaded] com.smarttech.ink.plist (SMART Technologies ULC - installed 2019-12-12)
[Running] com.smarttech.smartnotification.plist (SMART Technologies ULC - installed 2019-12-09)
[Not Loaded] com.smarttech.systemtrayicon.plist (SMART Technologies ULC - installed 2019-12-01)
Launch Daemons:
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-02-07)
[Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-03-19)
[Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-27)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-02-27)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-03-19)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-10-14)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
[Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
User Login Items:
[Not Loaded] HandShakerAgent (App Store - installed 2019-11-07)
Modern Login Item
/Applications/HandShaker.app/Contents/Library/LoginItems/HandShakerAgent.app
[Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-02-27)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
[Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-02-27)
Modern Login Item
/Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
[Not Loaded] radioFMOSX helper (App Store - installed 2020-04-01)
Modern Login Item
/Applications/Radio FM.app/Contents/Library/LoginItems/radioFMOSX helper.app
[Not Loaded] SpeedTestHelper (App Store - installed 2020-01-23)
Modern Login Item
/Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
[Not Loaded] StartUpHelper (Spotify - installed 2020-03-18)
Modern Login Item
/Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
[Not Loaded] LaunchAtLoginHelperFree (App Store - installed 2020-03-24)
Modern Login Item
/Applications/myTuner Radio.app/Contents/Library/LoginItems/LaunchAtLoginHelperFree.app
[Not Loaded] HP Device Monitor (HP Inc. - installed 2020-01-25)
Modern Login Item
/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
[Not Loaded] HP Product Research (HP Inc. - installed 2020-01-25)
Modern Login Item
/Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app
Internet Plug-ins:
AdobePDFViewer: 20.006.20042 (Adobe Systems, Inc. - installed 2020-03-12)
AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-03-12)
User Internet Plug-ins:
User Internet Plug-ins need Full Drive Access
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-09-21)
BluetoothAudioPlugIn: 6.0.14 (Apple - installed 2020-04-01)
AirPlay: 2.0 (Apple - installed 2020-04-01)
AppleAVBAudio: 760.6 (Apple - installed 2019-09-21)
BridgeAudioSP: 5.52 (Apple - installed 2020-04-01)
iSightAudio: 7.7.3 (Apple - installed 2019-09-21)
User Audio Plug-ins:
User Audio Plug-ins need Full Drive Access
User iTunes Plug-ins:
User iTunes Plug-ins need Full Drive Access
3rd Party Preference Panes:
SMART Board (SMART Technologies ULC - installed 2019-12-09)
Time Machine:
Time Machine information not available without Full Drive Access.
13 local snapshots
Oldest local snapshot: 2020-04-01 16:48:43
Last local snapshot: 2020-04-02 16:06:23
Performance:
System Load: 2.33 (1 min ago) 2.12 (5 min ago) 1.90 (15 min ago)
Nominal I/O speed: 0.36 MB/s
File system: 37.57 seconds
Write speed: 1479 MB/s
Read speed: 1165 MB/s
CPU Usage Snapshot:
Type Overall
System: 6 %
User: 7 %
Idle: 88 %
Top Processes Snapshot by CPU:
Process (count) CPU (Source - Location)
Other processes 34.07 % (?)
EtreCheck 5.91 % (App Store)
Google Chrome 3.19 % (Google, Inc.)
myTuner Radio 2.59 % (App Store)
Microsoft Remote Desktop 1.42 % (App Store)
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source - Location)
EtreCheck 562 MB (App Store)
Unibox 383 MB (App Store)
Google Chrome 223 MB (Google, Inc.)
Finder 114 MB (Apple)
Backup and Sync 87 MB (Google, Inc.)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Unibox 1 MB / 75 KB (App Store)
Other processes 908 KB / 143 KB (?)
SystemUIServer 0 B / 512 B (Apple)
SMARTBoardService 150 B / 66 B (SMART Technologies ULC)
mdworker_shared 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 155 MB
Used RAM: 5.66 GB
Cached files: 2.19 GB
Available RAM: 2.34 GB
Swap Used: 768 KB
Software Installs (past 30 days):
Install Date Name (Version)
2020-03-06 The Unarchiver (4.2.0)
2020-03-06 Java 8 Update 241
2020-03-10 BlueMail (1.1.10)
2020-03-11 Microsoft OneNote
2020-03-13 FE File Explorer (2.0.1)
2020-03-13 Microsoft Outlook
2020-03-19 Adobe Acrobat Reader DC (20.006.20042)
2020-03-19 Microsoft AutoUpdate
2020-03-20 XProtectPlistConfigData (2116)
2020-03-20 MRTConfigData (1.57)
2020-03-23 Uaktualnienie oprogramowania drukarek HP (5.1)
2020-03-24 myTuner Radio (2.1)
2020-03-27 setup_e-pity2019
2020-03-30 Adobe Acrobat Reader DC (Continuous)
2020-04-01 Radio FM (1.4)
2020-04-01 Safari (13.0.5)
2020-04-01 Uaktualnienie zabezpieczeń 2020-002 (10.14.6)
2020-04-01 macOS Catalina (10.15.4)
2020-04-01 Numbers (10.0)
2020-04-01 Pages (10.0)
2020-04-01 Keynote (10.0)
2020-04-02 PDF Reader Pro Lite (2.7.4)
2020-04-02 EtreCheck (5.5.3)
Diagnostics Information (past 7-30 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
#4
Napisano 13 listopada 2020 - 14:16
Odgrzewam Problemy te same po wymianie baterii i przy próbie instalacji Big Sura
#5
Napisano 13 listopada 2020 - 18:26
Wymieniałeś pastę na procesorze? Czyściłeś radiatory z kurzu?
#6
Napisano 13 listopada 2020 - 19:48
…i czy przede wszystkim mógłbyś podać logi kernel panic? Bo to forum jest bardzo słabo profilowane pod wróżenie.
Po pierwsze: na priv mogę zbereźne żarty poopowiadać, pomagam na forum.
Po drugie: brak mojej odpowiedzi na łamaną polszczyznę to wybór purysty. Z tym się nie walczy.
Po trzecie: postawy roszczeniowe zostawiamy dla BOK.
Zmian traffic lights nie przewiduję…
#7
Napisano 16 listopada 2020 - 21:04
Nie wiem czy o to chodzi ale przesyłam w załączeniu logi z 13.11.2020.
Jeśli chodzi o inne to poproszę o nakierowanie skąd je wziąć.
Załączone pliki
#8
Napisano 16 listopada 2020 - 23:44
Niestety, nie o to chodzi. Przesłałeś log z pojedynczego tasku/procesu, który zakończył się niespodziewanie. Jeżeli to był całkowity restart, szukamy awarii jądra systemu (kernel panic). Log powinien się zaczynać czymś w rodzaju: data, a następna linia "panic(cpu <tu numer> caller 0x<tu ciąg alfanumeryczny>): Kernel trap itd." Bardzo możliwe, że stało się to tuż przed zdarzeniem, którym podzieliłeś się w przesłanym logu, ponieważ stoi w nim: "Time Awake Since Boot: 34 seconds", czyli jakiś restart lub start nastąpił tuż przedtem. Ale niekoniecznie musiał to być awaryjny reboot. Spróbuj poszukać. Powodzenia.
W sumie PS.: scrashował na Mojave, crashuje na 11.0.1 (tak stoi w ostatnim logu); przejechałbym go jakim AHT slash AD, tudzież memtestem (osobista opinia – 8 GB RAM to chyba niewiele na tego Big Sura, ale, niestety, w posiadanym przez Ciebie modelu, niepodwyższalne, wedle dostępnych informacji) oraz dysk tym narzędziem. I w warunkach domowych w zasadzie tyle. Zobacz, co pokażą.
Po pierwsze: na priv mogę zbereźne żarty poopowiadać, pomagam na forum.
Po drugie: brak mojej odpowiedzi na łamaną polszczyznę to wybór purysty. Z tym się nie walczy.
Po trzecie: postawy roszczeniowe zostawiamy dla BOK.
Zmian traffic lights nie przewiduję…
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