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Kernel Panic 10.15.3


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#1 greg50

greg50
  • 1 postów

Napisano 08 lutego 2020 - 14:35

Komputer co jakiś czas restartuje, poniżej raport z entre check. Ktoś może pomóc o co może chodzić.

 

EtreCheck version: 5.4.8 (5091)

Report generated: 2020-02-08 14:25:02

Download EtreCheck from https://etrecheck.com

Runtime: 2:19

Performance: Excellent

Sandbox: Enabled

Full drive access: Enabled


Problem: Computer is restarting


Major Issues:

    Anything that appears on this list needs immediate attention. 


    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues: None


Hardware Information:

    iMac (21.5-inch, Late 2013)

    iMac Model: iMac14,1

    1 2,7 GHz Quad-Core Intel Core i5 (i5-4570R) CPU: 4-core

    16 GB RAM - Upgradeable by an Apple Authorized Service Provider

        BANK 0/DIMM0 - 8 GB DDR3 1600 

        BANK 1/DIMM0 - 8 GB DDR3 1600 


Video Information:

    Intel Iris Pro - VRAM: 1536 MB

        iMac 1920 x 1080


Drives:

    disk0 - CT500MX500SSD1 500.11 GB (Solid State - TRIM: No)

    Internal SATA 6 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 499.90 GB

            disk1 [APFS Virtual drive] 499.90 GB (Shared by 5 volumes)

                disk1s1 - M*****************e (APFS) [APFS Virtual drive] (Shared - 83.47 GB used)

                disk1s2 - Macintosh HD (APFS) (Shared - 11.02 GB used)

                disk1s3 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s4 - Recovery (APFS) [Recovery] (Shared - 527 MB used)

                disk1s5 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)


    disk2 - APPLE HD D HTS541010A9E66 1.00 TB

    External USB 480 Mbit/s USB

        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk2s2 - T***************c (Journaled HFS+) 999.86 GB (861.79 GB used)


Mounted Volumes:

    disk1s1 - M*****************e [APFS Virtual drive]

        499.90 GB (Shared - 83.47 GB used, 416.26 GB available, 402.49 GB free)

        APFS

        Mount point: /System/Volumes/Data


    disk1s2 - Macintosh HD

        499.90 GB (Shared - 11.02 GB used, 416.26 GB available, 402.49 GB free)

        APFS

        Mount point: /

        Read-only: Yes


    disk1s4 - Recovery [Recovery]

        499.90 GB (Shared - 527 MB used, 402.49 GB free)

        APFS

        Mount point: /Volumes/Recovery


    disk1s5 - VM [APFS VM]

        499.90 GB (Shared - 2.15 GB used, 402.49 GB free)

        APFS

        Mount point: /private/var/vm


    disk2s2 - T***************c

        999.86 GB (861.79 GB used, 138.07 GB free)

        Journaled HFS+

        Mount point: /Volumes/T***************c


Network:

    Interface en0: Ethernet

    Interface en5: iPad

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge


System Software:

    macOS Catalina 10.15.3 (19D76) 

    Time since boot: About 2 hours


Notifications:

 

    CleanMyMac X.app

        2 notifications (one scheduled)


Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled


    Antivirus software: Apple and CleanMyMac


System Launch Agents:

    [Not Loaded] 17 Apple tasks

    [Loaded] 174 Apple tasks

    [Running] 120 Apple tasks


System Launch Daemons:

    [Not Loaded] 35 Apple tasks

    [Loaded] 181 Apple tasks

    [Running] 119 Apple tasks

    [Other] One Apple task


Launch Agents:

    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-30)

    [Running] com.ecamm.iglasses3agent.plist (Ecamm Network, LLC - installed 2019-11-26)

    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-02-06)

    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-02-06)

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-01-29)


Launch Daemons:

    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-10-16)

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-10-16)

    [Running] com.bjango.istatmenus.helper.mas.plist (Bjango Pty Ltd - installed 2020-01-30)

    [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2019-09-26)

    [Running] com.crystalidea.macsfancontrol.smcwrite.plist (Ilya Parniuk - installed 2020-01-31)

    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-02-06)

    [Loaded] com.macpaw.CleanMyMac4.Agent.plist (MacPaw Inc. - installed 2019-11-16)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-01-29)

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2019-01-14)


User Launch Agents:

    [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-08-30)


User Login Items:

    [Not Loaded] All-in-One Messenger Login Helper (App Store - installed 2020-02-07)

        Modern Login Item

        /Applications/All-in-One Messenger.app/Contents/Library/LoginItems/All-in-One Messenger Login Helper.app


    [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2020-02-07)

        Modern Login Item

        /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app


    [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-02-07)

        Modern Login Item

        /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app


    [Running] Macs Fan Control (Ilya Parniuk - installed 2020-01-31)

        Application

        /Applications/Macs Fan Control.app


    [Not Loaded] Launcher Disabler (App Store - installed 2019-12-07)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app


    [Loaded] OneDrive Launcher (App Store - installed 2019-12-07)

        Modern Login Item

        /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app


    [Running] iStat Menus Agent (App Store - installed 2020-01-30)

        Modern Login Item

        /Applications/iStat Menus.app/Contents/Library/LoginItems/iStat Menus Agent.app


    [Running] iStat Menus Status (App Store - installed 2020-01-30)

        Modern Login Item

        /Applications/iStat Menus.app/Contents/Library/LoginItems/iStat Menus Status.app


    [Running] MacGameStore Helper (Tuncer Deniz - installed 2019-12-13)

        Application

        ~/Library/Application Support/MacGameStore.com/Helper/MacGameStore Helper.app


Internet Plug-ins:

    AdobePDFViewer: 19.021.20061 (Adobe Systems, Inc. - installed 2019-12-20)

    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-12-20)


Safari Extensions:

    TrafficLight.safariextz - Bitdefender SRL - http://trafficlight.bitdefender.com/ (installed 2019-02-23)


Time Machine:

    Auto backup: Yes

    Volumes being backed up: 

    Destinations: 

        T***************c [Local] (Last used)

            Total size: 999.86 GB

            Total number of backups: 52

            Oldest backup: 2019-02-05 19:52:04

            Last backup: 2020-02-08 10:34:12

    7 local snapshots

    Oldest local snapshot: 2020-02-07 16:26:29

    Last local snapshot: 2020-02-08 14:20:00


Performance:

    System Load: 3.37 (1 min ago) 2.73 (5 min ago) 1.77 (15 min ago)

    Nominal I/O speed: 0.44 MB/s

    File system: 26.54 seconds

    Write speed:  479 MB/s

    Read speed:  493 MB/s


CPU Usage Snapshot:

    Type Overall

    System 12 %

    User 19 %

    Idle 69 %


Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    mdworker_shared (19) 58.81 % (Apple)

    Other processes 58.13 % (?)

    EtreCheck 3.88 % (App Store)

    accountsd 1.12 % (Apple)

    iStat Menus Status.app 0.54 % (App Store)


Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 550 MB (App Store)

    MTLCompilerService.xpc (4) 143 MB (Apple)

    com.apple.siri.embeddedspeech.xpc 102 MB (Apple)

    OneDrive 81 MB (App Store)

    photolibraryd 71 MB (Apple)


Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    Other processes 169 KB / 108 KB (?)

    OneDrive 8 KB / 2 KB (App Store)

    rapportd 2 KB / 1 KB (Apple)

    SystemUIServer 0 B / 64 B (Apple)

    routined 0 B / 0 B (Apple)


Virtual Memory Information:

    Physical RAM: 16 GB


    Free RAM: 9.22 GB

    Used RAM: 4.03 GB

    Cached files: 2.75 GB


    Available RAM: 11.97 GB

    Swap Used: 0 B


Software Installs (past 30 days):

    Install Date Name (Version)

    2020-01-29 Microsoft AutoUpdate (4.19.20011301)

    2020-01-29 Microsoft Outlook for Mac (16.16.20011202)

    2020-01-29 Microsoft PowerPoint for Mac (16.16.20011202)

    2020-01-29 Microsoft OneNote for Mac (16.16.20011202)

    2020-01-29 Microsoft Word for Mac (16.16.20011202)

    2020-01-29 Microsoft Excel for Mac (16.16.20011202)

    2020-01-30 iStat Menus (6.41)

    2020-02-04 All-in-One Messenger (0.3.1)

    2020-02-06 XProtectPlistConfigData (2113)

    2020-02-06 MRTConfigData (1.54)


Diagnostics Information (past 7-30 days):

    2020-02-08 12:02:06 Kernel Panic

        Details:

            panic(cpu 2 caller 0xffffff801a665b2c): "Machine Check at 0x00007fff2f

            1feee9, registers:\n" "CR0: 0x0000000080010033, CR2: 0x0000000108eaf00

            0, CR3: 0x00000003ee0ef18f, CR4: 0x00000000001626e0\n" "RAX: 0x0000000

            000000001, RBX: 0x00007fff2f1ff108, RCX: 0x0000000000000000, RDX: 0x00

            00000000000061\n" "RSP: 0x000070000a09ee50, RBP: 0x000070000a09eee0, R

            SI: 0x00007fff2f1feeac, RDI: 0x0000000000000000\n" "R8: 0x00000000000

            14b01, R9: 0x000070000a09ef18, R10: 0x0000000109822000, R11: 0x000000

            00000033a5\n" "R12: 0x0000000000014bbb, R13: 0x0000000000011815, R14: 

            0x00000001098253a6, R15: 0x0000000000000061\n" "RFL: 0x000000000000020

            2, RIP: 0x00007fff2f1feee9, CS: 0x000000000000002b, SS: 0x0000000000

            000023\n" "Error code: 0x0000000000000000\n"@/BuildRoot/Library/Caches

            /com.apple.xbs/Sources/xnu/xnu-6153.81.5/osfmk/i386/trap_native.c:168

 


End of report



#2 J.Sherridan

J.Sherridan
  • 101 postów

Napisano 09 lutego 2020 - 09:26

Coś jest skopane w Catalinie, dużo tego jest na zagranicznych forach https://myapple.pl/f...ntry2255001






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