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Nie działa mi płyta DVD z photoshopem CS5 EN.
Chciałem ściągnąć w takim razie wersję ze strony Adobe - jednak nie ma takiej możliwości.
Napisałem zatem do suportu:
Max: hello
Pooja: Hello. Welcome to Adobe Technical Support.
Max: I have a problem
Pooja: Hello Max
Max: my photoshop DVD is not working
Max: Its Photoshop CS EN 12.0
Max: (not extended)
Max: what can i do?
Pooja: I understand you are unable to install the software from your DVD, am I correct?
Max: yes
Pooja: Thank you for confirming the issue.
Pooja: Let me check with that information for you and provide you with the possible resolution.
Max: is it possible to download software?
Max: (Photoshop CS5, EN, Mac, DVS/A, PHSP, 12.0, GEN, WWE)
Max: label from my photoshop box
Pooja: I am sorry to inform you CS 5 is a older version, we do not have the media avaliable on our Adobe store for old products.
Max: co what can i do?
Pooja: In order to use the software you need to upgrade the software with the latest version of the software.
Pooja: You can purchase the upgrade software and put the previous version serial number and you will be able to use the software.
Max: I dont want upgrade my photoshop...
Max: i just would like to install my current version
Max: which i bought 5 months ago.
Pooja: I am sorry we do not have an option to provide you the older version disc or download link.
Pooja: You need to purchase the upgrade version to install the software.
Pooja: Is there anything else I can help you with?
Max: No. Thank you, its embarrassing that i spent around 700 USD for this software and adobe
Max: treats me like an idiot
Max: ..
Pooja: I understand you concern, but I am unable to provide you the media to install CS5 product.
Max: ok
Pooja: I am sorry for that.
Pooja: Thank you for contacting Adobe. Good Bye.
Nie wiem jak można w ten sposób traktować klienta, który wydał 3500zł na oprogramowanie...
"Nie działa Ci płytka? Kup sobie upgrade!)))))))))))"
